Mystery Shopping

Silverbrook Capital uses unbiased third-party shoppers to gather actionable data for you.

Lifetime Value Analysis

Silverbrook Capital analyzes your data to identify your most valuable customers.

Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Social Media Research

Silverbrook Capital offers social media benchmarking and shopper experience assessment.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

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Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.